As you might be aware, a new privacy law has come into effect on May 25th 2018.
The General Data Protection Regulation, known as GDPR, imposes additional obligations on organisations and gives you extra rights around how your data is used. This link explains your rights.
We respect the information we hold on you and are committed to respecting your privacy. Here we explain how we may use personal information we collect and process before, during and after your booking with us
When a person fills out an enquiry form on our website, emails or calls us this enables us to send out the information requested via email or post if requested. This information then enables us to complete a booking.
Below is a list of ways that we may use your personal information.
To process a booking.
Sending confirmation of a booking.
Sending a reminder of the booking.
Confirmation if open for jumping or the jump is cancelled.
Any other information that is relevant to the jump booked.
We use your contact details to provide you with information about your booking. We will contact you using texts, emails, letters & phonecalls if applicable to the booking. If the booking is a gift voucher then the relevant information will go to the purchaser of the jump.
On arrival at the centre we also require next of kin information. This is a paper copy and is shredded after the jump has taken place.
We would not pass on any of your details to a third party and would not contact you for marketing.
Some documentation is required to be sent to our governing body The British Parachute Association. This is the 3rd party insurance form which is kept by them. For further information on our governing body click http://www.bpa.org.uk/about-us/privacy-notice/
We are also required to keep information including the medical documentation and details about the jump that took place.
We have a legitimate interest in retaining records as they may be required in relation to complaints or claims. We need to retain records in order to properly administer and manage this. This information is kept in a paper version and on our database. These documents are kept for up to 5 years and 3 months.
If you require any clarification feel free to contact us on –
Email : firstname.lastname@example.org